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FAQ's (Frequently Asked Questions)

1. My PC keeps restarting, what's happening?

Basic Problem: Your PC may be overheating, make sure it has proper ventilation.
Worst Case Scenario: You may be infected by a virus or your hardware may be
failing, because of age or damage.

2. My PC runs slow, starts slow and programs keep freezing, what's happening?

Basic Problem: You might have too many programs starting up and loading at the same time.
Worst Case Scenario: Your PC may be infected with viruses, spyware and/or malware. Your PC may have failing hardware.

3. I've lost network connectivity, what do I do?

Basic Problem: Either your Internet Service Provider is having problems or you may just have to restart your Cable/DSL modem and/or router.
Worst Case Scenario: Your network card may have burned out or if you have a router, that may have burned out.

4. My PC doesn't start-up at all, what's going on?

Basic Problem: Power cable might be loose or the switch in the back of the case is switched off.
Worst Case Scenario: Your PC may have hardware failure and one or more hardware components may need replacing.

5. My PC keeps getting pop-ups and my programs keep on closing, what's happening?

Basic Problem: You may want to switch to Mozilla Firefox instead of Internet Explorer, it has a built in pop-up blocker, as well as spyware blocking technology.
Worst Case Scenario: You may be infected with spyware massively and possible a virus or several viruses.

 

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